The Market Monitor Minding the Nation's Business
UAAGI Auto Group has officially inaugurated recently the UAAGI Center for Technical Excellence in Valenzuela, Quezon City, a move that solidifies its 20-year legacy of expertise and commitment to reliable aftersales service in the Philippine automotive industry.
This centralizes service standards for all six UAAGI brands — Baic, Chery, Foton, Jetour, Lynk & Co, Radar and marks a strategic milestone in UAAGI’s nationwide investment in personnel development and service quality.
UAAGI is recognized as a premier multi-brand automotive distributor in the Philippines and, with the opening of the center the group reinforces its position as a company that prioritizes reliable aftersales support as a core business pillar. This new facility ensures that all UAAGI personnel and personnel related to UAAGI’s stable of brands possess the technical proficiency required to deliver a consistent, high-quality ownership experience across the country.
Designed for high-capacity learning, the center features four specialized environments capable of training 120 personnel simultaneously. The curriculum provides a comprehensive pipeline of talent, ranging from foundational diagnostics to high-level mastery in Power Train Systems, Advanced Electronics, and Chassis and Brake Systems. As part of UAAGI’s future-proofing strategy, the facility also provides critical instruction in Advanced Hybrid and EV Systems, ensuring technical leadership in the evolving automotive landscape.
To facilitate immersive, hands-on mastery, the center is outfitted with industrial-grade equipment, including vehicle lifters, brand-specific diagnostic tools, engine rigs, and specialized components, even including a refrigerant recycling recovery machine (1234YF). Beyond mechanical proficiency, the facility hosts Comprehensive Product Knowledge Training and a rigorous Certification Process for Technicians, Service Advisers, and Parts Consultants. This holistic approach ensures that every UAAGI representative delivers the precision and sophistication required to maintain peak customer satisfaction nationwide.
“The opening of this facility is a testament of UAAGI’s commitment to our business partners and our clientele. By investing in modern training and aftersales infrastructure, we are ensuring our personnel are equipped to uphold the highest service standards. Our goal remains clear: to provide every customer across our brands with the reliable, responsive support that defines the UAAGI ownership experience,” UAAGI chairman Rommel Sytin said.