The Market Monitor Minding the Nation's Business
Solaire Resort, Newport World Resorts and Okada Manila issued on July 12, 2025 the following public statement upholding their commitment to Ethical Business Practices and Responsible Gaming for their Online Gaming platforms. Their collective statrment follows:
Solaire Resort, Newport World Resorts, and Okada Manila are operators of the largest integrated resorts in the Philippines. Each has invested at least USD 1 Billion to help the country boost its tourism industry by providing the public with exceptional and holistic leisure experience that spans not only casinos, but also hotels, restaurants, retail outlets, live performances, and family entertainment. The developments and operations of the four Entertainment City integrated resorts created jobs for 130,905 Filipinos, over the years and, at present, we have 25,939 direct and 5,049 indirect employees. Our properties collectively attract over 2 million tourist visits annually, contributing significantly to local economic activity and the growth of the Philippine tourism sector. Our integrated resorts have become world-class tourism destinations that make the country proud and we have been significant contributors to nation-building through taxes and license fees paid to the Government, employment, and business opportunities. Our integrated resorts are also mandated to allocate 2% of our gross gaming revenues from non-junket tables for development projects donated by our respective foundations to support cultural heritage, educational, and health initiatives.
Amid the growing public concern about online gaming in the country, we affirm our continued commitment to operating with the highest standards of integrity, transparency, and compliance with all applicable laws and regulations. As integrated resorts, our core focus remains on delivering world-class hospitality, entertainment, and leisure experiences. Our online gaming operations are a regulated and responsibly managed extension of our operations—designed to complement our primary offerings. We prioritize ethical business practices and promote responsible gaming, under the robust regulation of the Philippine Amusement and Gaming Corporation (PAGCOR).
Since opening our integrated resorts in 2009 (Newport), 2013 (Solaire), and 2016 (Okada), we have consistently adhered to strict responsible gaming principles. These principles have seamlessly extended into all facets of our online gaming platforms, reflecting our unwavering dedication to regulatory compliance and ethical operations.
Compliance with PAGCOR Regulations
Licensing and Accreditation:
We hold all necessary licenses and accreditations from PAGCOR, meeting stringent legal requirements for gaming operators and system administrators.
Geographic Restrictions:
We strictly enforce PAGCOR’s geographic restrictions, employing advanced geo-fencing and IP-filtering technologies to prevent player registration and betting from outside the Philippines.
Anti-Money Laundering (AML):
Our platform adheres rigorously to AML regulations. We implement comprehensive Know-Your-Customer (KYC) procedures and player verification within 72 hours of registration, ensuring the integrity of our operations and safeguarding players.
Responsible Gaming Initiatives:
We actively promote responsible gaming through tools such as self-exclusion, deposit limits, and account restrictions. We strictly prohibit minors from accessing our platform through our stringent age-gating system and verification. We likewise offer resources for individuals seeking assistance with gambling-related issues.
Game and Equipment Approval:
All gaming equipment and games undergo rigorous evaluation and receive approval from PAGCOR prior to deployment. Certified Random Number Generators (RNGs) ensure fairness and transparency.
Marketing and Advertising Compliance:
Our promotional materials undergo thorough review and approval from PAGCOR and the Advertising Standards Council (ASC), ensuring ethical communication and social responsibility.
Employee Licensing:
Every employee holds a valid gaming employment license from PAGCOR and participates in annual compliance training programs.
Data Privacy:
We fully comply with the Data Privacy Act of 2012 (RA 10173). We protect personal and financial information with stringent security protocols, including data encryption and access controls.
Our System of Self-Regulation
Beyond regulatory compliance, we proactively maintain a robust internal framework designed to safeguard player interests and operational transparency:
Regular System Audits:
Routine audits of our gaming systems, transaction records, and compliance procedures reinforce our accountability and integrity.
Content Review Process:
All content and promotional materials are thoroughly reviewed internally to ensure alignment with regulatory standards, ethical guidelines, and responsible gaming principles.
Internal Dispute Resolution:
Our accessible and responsive dispute resolution system ensures that player concerns and issues are promptly addressed and transparently resolved.
Commitment to National Development
Aligned with PAGCOR’s vision for nation-building, we remain a proud contributor to public welfare initiatives, supporting programs in healthcare, education, and disaster relief. Our corporate responsibility extends far beyond our business operations, reflecting our dedication to enhancing societal development.
Closing Remarks
Trust is earned through consistent, transparent actions. At Solaire, Newport World Resorts, and Okada Manila, we are steadfast in our commitment not only to comply with regulatory standards but to exceed expectations by creating a safe, fair, and enjoyable gaming environment for all our users. As we continue to grow, our unwavering dedication to integrity and responsible gaming remains at the forefront of everything we do.
We sincerely thank our valued players and stakeholders for their continued trust and support.
Bloomberry Resorts and Hotels Incorporated (Solaire Resort)
Travellers International Hotel Group, Inc. (Newport World Resorts)
Tiger Resort, Leisure and Entertainment, Inc. (Okada Manila)