MMDA brings NCAP services to eGovPH app

Motorists can now check, pay, and contest Non-Contact Apprehension Policy (NCAP) traffic violations through the eGovPH Super App following the integration of the Metropolitan Manila Development Authority’s (MMDA) online violation and payment system into the government’s digital platform.

The MMDA and the Department of Information and Communications Technology (DICT) formally launched the new feature last week at the MMDA headquarters in Pasig City, describing it as another step toward President Ferdinand R. Marcos Jr.’s goal of creating a unified digital government platform.

MMDA Chairperson Romando Artes said the integration eliminates the need for motorists to separately access the agency’s “MayHuliKa” website to verify traffic violations.

“This is very important because all branches of government should be on a single platform instead of us going to different places,” Artes said.

Even before the integration, the MMDA’s MayHuliKa portal had already recorded more than 15 million site visits, 2.7 million unique users, and over 11 million traffic violation checks.

Artes said the figures indicate that more motorists are becoming proactive in monitoring their traffic records and complying with road regulations.

DICT Secretary Henry Aguda emphasized that the digital platform is intended to promote responsible driving rather than increase the number of motorists being apprehended.

“This is not to increase apprehensions. This is meant to instill greater discipline in our motorists so that when you drive, you’re conscious that you should follow traffic rules,” he said.

DICT Undersecretary for eGovernment David Almirol Jr. said the eGovPH Super App has now reached 60 million downloads and currently integrates more than 1,300 government systems.

He said the NCAP integration took about six months to complete due to stringent cybersecurity and data encryption requirements.

The new feature also allows motorists to contest NCAP violations online through a QR code printed on the traffic citation, which links directly to the app’s dispute mechanism. Notices of apprehension and case resolutions are likewise sent through the motorist’s registered email address and contact information with the Land Transportation Office (LTO).

Officials said unresolved violations will continue to be reflected in a vehicle owner’s LTO record and may prevent the renewal of vehicle registration until the case is resolved, although no additional penalties or payment deadlines are imposed.

The MMDA and DICT added that the digital integration is expected to allow traffic enforcers to devote more time to traffic management while all transactions on the platform remain protected by 24/7 cybersecurity monitoring and encrypted data transmission.