GSIS gets slot at international bout on pension tech

State pension fund Govern­ment Service Insurance System (GSIS) was chosen as a finalist in the Technology Innovation Award at the 7th World Pension Summit held last November 10 at The Hague, Netherlands.

GSIS Officer-in-Charge SVP Nora Malubay-Saludares received the trophy and plaque of recognition during the award­ing ceremonies.

The Innovation Award rec­ognizes pension fund institu­tions that “are using innovation to drive their pensions forward through investment, design, in­novation, participation, or any way that may help drive suc­cessful outcomes.”

Winners were selected from nominations that were consid­ered “the best out-of-the-box thinkers and doers in the busi­ness.”

GSIS’s winning entry, the Electronic Billing and Collection System (eBCS), is a web-based application that allows the pen­sion fund to send its billing state­ments for premiums and loan amortizations to government agencies electronically and ac­cept payments online. Through eBCS, GSIS improved its post­ing and collection efficiency and reduced operational costs.

Remitting employees in government agencies that use eBCS download billing state­ments and upload electronic remittance files right in their offices, enabling them to save time and resources. The on­line application ensures the seamless and efficient posting of payments, resulting in accu­rate computation of members’ claims, loans, and other benefits at shorter processing periods.

eBCS first gained recogni­tion as a finalist in the 4th Inter­national Best Practice Compe­tition held at Novotel, Manila in November last year.

The competition was de­signed by the Centre for Orga­nizational Excellence Research and hosted in the Philippines by the Development Academy of the Philippines. It encourag­es organizations to share their best operational and managerial practices, processes, systems, and initiatives , as well as learn from the experience of others.

Over the last two years, GSIS has received several rec­ognition for good governance and outstanding service.

Last month, GSIS won the ADP Service Excellence Com­pany of the Year Award given by Asia CEO, which recognizes the most accomplished man­agement teams and leaders in Southeast Asia.

In 2015, GSIS was con­ferred the prestigious seal of Island of Good Governance by the Institute for Solidarity in Asia. The seal is accorded to public in­stitutions that have transformed themselves through good gov­ernance.

In the same year, it also earned the International Or­ganization for Standardization 9001:2008 certification for its quality management system on loan processing, which assured its members that GSIS provides world-class service in terms of loan processing.

For two years in a row (2014 and 2015), GSIS topped the Civil Service Commission’s Anti-Red Tape Act Report Card Survey among over 1,000 government offices, a marked improvement from its failed rating when the survey was initially conducted in 2012.