Pag-IBIG Fund assures quality services to members

The Home Development Mutual Fund (Pag-IBIG Fund), assured  its  government and private partners of continuing good governance and positive reforms to ensure the best and quality service to all  its members.

Deputy Chief Executive Officer Ofelia de la Serna made this assurance during the inauguration of the new Baguio Member Service Branch (MSB) at the 3rd and 4th floors of S Building at Upper Session Road, in Baguio City.

De la Serna, in a statement, assured their government and private partners of continuing good governance and positive reforms that will ensure the best and quality service to all of its members.

‘We will continue to work for better and faster service by bringing in new developments and stronger collaboration with partners from the industries, government offices and banks towards customer satisfaction’, De la Serna said.

She also  announced that the Pag-IBIG Fund, in its 36 years of existence,  is going bigger and strong with P420 billion in assets and with the provision of 4.8 percent dividend rate to its 17 million members nationwide for fiscal year 2015.

De la Serna also announced that Pag-IBIG is set to deploy new system next year, wherein with its partner banks they will be outsourcing billing and collection of contributions and loan payments.