The Market Monitor Minding the Nation's Business
Isuzu Bulacan was adjudged the Dealer Grand Champion in the recent 18th Isuzu Service Skills Olympics (ISSO) in its assembly plant in Laguna. Organized by Isuzu Philippines Corporation, the annual dealer network competition showcased the technical competency and service knowledge of Isuzu aftersales personnel nationwide.
A total of 29 teams from different dealerships nationwide – composed of a service advisor, parts staff and two service technicians – competed in different stages of knowledge and skills testing related to their respective roles in the service shop.
IPC president Tetsuya Fujita commended the excellent aftersales services of their dealer network during his welcome speech: “With your commitment, we are able to achieve the number 1 truck brand title for 23 consecutive years. People continue to trust the Isuzu brand because of the Isuzu advantage that we offer which is our top-notch aftersales service and support.”
Fujita also acknowledged the networks’ effort in enabling the company to achieve the coveted Triple Star Award for four consecutive years awarded by Isuzu Motors Limited, Japan (IML).
Other winners of this year’s ISSO were: for service advisor category — Maria Noemi Cabaltera (Isuzu Makati) followed by Marius Adrian Pablo (Isuzu Cabanatuan) and Cryser Ryan Carmona (Isuzu Pasig); parts staff category — Riza May Cabus (Isuzu Pagbilao) followed by Felipines Bangcaya (Isuzu Bulacan) and Hazel Ann Ramos (Isuzu Calapan); service technician category — Deolito Galono & Raymundo Eduque III (Isuzu Bulacan) followed by Christopher Jateco & Romeo Nayanga Jr. (Isuzu Pasig) and Sani James Maghanoy & Alex Roble (Isuzu Cagayan De Oro).
Also present during the event was IML executive officer and vice president for aftersales Naohiko Yanagawa who observed the rigorous competition. “Globally, Filipinos are known to be very talented and dedicated workers, which is why it is not surprising that almost every year Isuzu Philippines will get a podium finish at the Isuzu I-1 Grand Prix World Technical Competition (I-1GP),” he said.